Blog

  • Twitter Goes Visual

    Twitter page for Channing Tatum

     

    Last month Twitter announced photo tagging and the ability to upload up to four photos to a tweet. In a continued effort to move away from the straight text filled timeline, Twitter announced a complete redesign of their profile pages on their official blog last month.

     

    The new design takes a few visual cues Facebook and it all starts at the top. Your profile now has a large header image that expands the width of the browser window. This goes along with a profile photo that is layered above the left column and the cover image. Stuck to the header image you’ll see the common Twitter navigation items with their respective counts; including Following, Followers and a large ‘Follow’ button. The individual details for the profile, including bio, location and website, appear move to the left column under the profile photo. Rounding out the left column we have links to Photos/Videos and the shared followers with the user.

     

    Tweets take center stage as the main column contains the main feed. Along the top of the feed you get two tabs to flip between: “Tweets” and “Tweets with Replies,” highlighting how users interact with each other within the Twitter world. Using the new Facebook Newsfeed as a reference, tweets that contain Videos and Photos now show a large preview within the timeline. Showing videos/photos in the feed keeps the user engaged with visual content without leaving the feed.

     

    New Michelle Obama Twitter Page

    Tweets Take Center Stage in the new Twitter design

     

    The timeline also has two new features that are worth highlighting. First is the ability to pin a tweet to the top of the timeline. This allows users to highlight a specific announcement or information without having to retweet it every 2 hours; Fast Company points out that “this acts as almost a supplement to your bio: while the latter tells people information about you, the pinned tweet is a snapshot of what you’re all about now”. The other feature is the appearance of “Most Popular” tweets in a timeline. Twitter has always tracked tweets and shown the number of interactions they received. Now, they are using those stats to display the most favorite and retweeted posts, with a larger font size.

     

    Personally, I am not a big fan of the new navigation below the header image when it sticks below the main navigation (fixed at the top of the window) as you scroll down the timeline. It is really strange that there is a gap in between the navigation bars—it looks more like a mistake than anything else. I would have preferred to have those links fixed along the left or right sidebar to clean up the header area as you scroll down. Another interesting issue that some of our clients have experienced is that it is no longer possible to add photos or patterns to the background of a Twitter page—instead users are limited to selecting solid colors only. This is meant to avoid distracting from the twitter feed, but some users will miss this feature.

     

    The new GoodNewsForPets Twitter Page is only able to be customized with Profile picture and bacnground image.

     

    Overall, it is a fantastic redesign. It shows that Twitter believes visual content is very important to its future, while showcasing Twitter as a user-friendly platform to new users. Detractors will point out that the new profiles are similar to Facebook; but this doesn’t take away from the fact that the cleaner, more visually engaging layout is a sure winner for Twitter.

     

    By: Emilio Servigon, Web Designer & Developer

  • Nations Need Branding Too

    What do you do when your nation’s flag is too similar to the country right next door? When other countries confuse your nation’s flag with the other? Or when over half the population no longer thinks that it is relevant to them or represents the diversity of people living there? These are the questions that Kiwis from New Zealand have been debating and will possibly be voting on later this year.

    Australia and New Zealand flags compared

    Can you identify which of these flags belongs to which country? In case you couldn’t spot the subtle differences between the Australia flag (on the right) and New Zealand’s flag (on the left), you’re not alone—even officials in Canada displayed the wrong flag throughout Ottawa when Australian Prime Minister Bob Hawke visited in 1985.

     

    The problem with Australia and New Zealand’s flags, aside from differentiating the two fierce rivals, is that they both use the Southern Cross constellation of stars on blue. From a perception and nationalistic point of view, many in New Zealand feel that their national flag doesn’t truly represent their culture or values; especially the qualities of the indigenous Maori people.

     

    The similarities between Australia and New Zealand’s flags are not an isolated issue. Several former British colonies, now part of the Commonwealth of Nations, face the same dilemma in that it is hard to distinguish one from another just by viewing their flags.

     

    Commonwealth Flags Compared

    The Union Jack, as the United Kingdom flag is called, is created by merging St. George's Cross of England, St. Andrew's Cross of Scotland, and St. Patrick's Cross of Ireland.This “branding” problem stems from the days of the former British Empire—when flags based on naval insignia and colors were used to identify the territories administered by the English crown. All of these flags incorporated the Union Jack (United Kingdom flag) displayed on a red, blue, or white field. A corresponding crest, pattern or other graphic device was then used to signify individual colonies. Many of these nations are still part of the Commonwealth of Nations, and use the same flags from Imperial times to distinguish their national identity.

     

    The debate that is currently raging regarding changing New Zealand’s flag is how best to represent the country’s diversity, character, and values. Ideas for a new flag include changing the flag to that of the country’s beloved All Blacks rugby team: a black flag with a silver fern. Such a drastic change would be similar to the one that Canada went through in 1965, when it changed from its Imperial-rooted flag to the now ubiquitous and beloved Maple Leaf.

     

    While the debate over the Kiwi flag is far from over (a recent vote in their parliament tabled the conversation for now), it is very likely that a new flag will be designed and flown soon. Branding New Zealand by adopting a new flag will help build perception and relevance in the eyes of its people, as well as differentiate them from the Aussies next door.

     

    Some Kiwis have proposed replacing the current flag with the one used by the AllBlacks. A more evolutionary approach could incorporate the silver fern with the Southern Cross.

     

    By: Ryan Hembree, Principal | Brand & Creative Strategy

  • The Tonight Show Goes Full Circle

    The Tonight Show Starring Jimmy Fallon logo

    Jimmy Fallon is having quite the career—from SNL, to film, to having an ice cream named after him, to late night, to hosting the Emmy’s, to becoming the host of The Tonight Show. He seems like a guy that has worked, and worked extremely hard, to get where he is. While some people are disappointed that Jimmy has taken over The Tonight Show, many are delighted to have his fresh personality as the new host. Fallon seems like a good evolution to late night comedy: less standing on a stage and saying funny jokes, and a more modern approach using skits and viral video to get a laugh.

     

    His previous endeavor, Late Night with Jimmy Fallon, was incredibly successful. He has a knack for getting well known celebrities to join him in ridiculous comedic skits, allowing him to take advantage of the more accessible YouTube approach to comedy. But I’m not here to rave about Fallon, let’s talk about the new identity for The Tonight Show.

     

    The new identity, produced by Pentagram’s Emily Oberman, uses a simplistic sans-serif logotype encased inside a full, silver-ish moon. This is a big change from the crescent moon, which had been in use since 1962, when Johnny Carson took over as host from Jack Parr. The new look utilizes the full moon as a vessel for the logotype. The chosen typeface has a metropolitan feel without being too delicate, which is perfect for the show’s move from California to New York. The first and last letters, “T” and “N”, break the border in almost a perfect diagonal across the moon. Using both left and right alignment creates an eccentric feel, but a strict underlying grid brings it all back together.

     

    Evolution of the Tonight Show Logo

     

    Comparing the new Tonight Show logo to the “Late Night with Jimmy Fallon” one is bittersweet. “Late Night’s” logo used bright colors and an overall more “fun” approach—with a slightly compressed typeface and a distinctly funky “J” that was just weird enough to be perfect for late night. The bright colors were a nice touch as well, symbolizing the charismatic and outgoing Fallon. The new logo, however, does not have these characteristics, but perhaps is more appropriate to be a bit toned down, less outgoing and more “classy.” When Conan made his run at The Tonight Show, the logo introduced for him was beyond strange, and looked more like a game show than the longest running, regularly scheduled entertainment program in the United States.

     

    The campaign leading up to Fallon’s takeover was executed in a stylish way, using the exaggerated moon in different photos of the New York landscape and next to iconic landmarks. Using de-saturated colors and perfectly planned perspectives, the new logo lives in smart spaces. Personally, I like the contrast between Jimmy’s fun, almost ridiculous personality and the new look—if it was as outgoing and strange as Fallon, we would hear people saying that it makes him seem unprofessional, or too “out there.” This is The Tonight Show, and that alone deserves a logo that can be respected and enjoyed for many years. Overall, I think Oberman achieved that goal and has well exceeded it by creating a perfectly integrated campaign.

     

    .tonightshow3

    tonightshow2The Tonight Show with Jimmy Fallon image

    In developing the new Tonight Show logo, Oberman and her team investigated the history of the late night television universe, using circles. Definitely worth taking a look at the infographic, below (click on the image):

     

    Evolution of Late Night Television Infographic

     

    By: Neil Ryan, Art Director

     

  • Scouting for Good Brands

    How following the Scout Motto can help benefit your brand.

     

    I was never a Boy Scout growing up. Nor was I the “outdoorsy” type who loved exploring the wilderness, sleeping in bug-infested tents or cabins with small forest creatures lurking about, or starting fires without matches and tying all sorts of knots. In fact, my idea of “roughing it” would be to stay a night in a Motel 6.

     

    Since my son has become involved in Cub Scouts, however, and I a Den Leader (not necessarily by choice), I have learned that there are a lot of valuable life lessons that can be learned. Many of these lessons can be applied to the business realm as well, particularly when it comes to building a brand image.

     

    The Scout MottoTake the Scout Motto, for instance. Recited before every Pack or Den Meeting, it is a perfect example of a Mission Statement. And it can also easily be applied to successful businesses or brands. If you still have a hard time making the connection between Scouting and business, let’s dissect the motto line by line.

     

    “I PROMISE.”

    Every brand or business makes a promise to its customers, whether it is providing a product or service. That promise is to deliver a relevant brand experience based on quality, service, and emotion.

     

    “TO DO MY BEST.”

    Passion is vital to your brand. If you don’t believe in the product or service you are providing, customers can tell, and will take their business somewhere else. Integrity is also important: do what you say, and say what you mean.

     

    “TO DO MY DUTY TO GOD AND MY COUNTRY.”

    While the religious or nationalistic qualities of this statement could be the topic of much debate, I think that this statement applied to business simply means that you are called to serve a higher purpose, whether that is to your shareholders, employees, business partners, vendors, or customers.

     

    “TO HELP OTHER PEOPLE.”

    The attitude toward big business today is very hostile, with the perception that all businesses are out simply to make huge profits at the expense of others. I would argue instead that most entrepreneurs go into business in order to fill a need or solve a problem they see within society. Not everyone is only profit or money driven. At the end of the day, brands and businesses seek to help benefit the common good by creating innovative products and services to make lives easier or more fulfilling.

     

    “TO OBEY THE LAW OF THE PACK.”

    Business and brands should strive for integrity by treating others with respect. In order to do so, they must follow the rules of society and follow cultural norms.

     

    While scouting in general and the Boy Scouts in particular have had their share of image problems over the past several years, there are still important lessons that can be learned. The Scout Motto, applied to business and brands, is one of them.

     

     

    By: Ryan Hembree, Principal | Brand & Creative Strategy

  • Pink is the new…well, pink

    Pantone Radiant Orchid

     

    In case you haven’t noticed the explosion of pink in everything from fashion to appliances and electronics, get ready for an even “rosier” new year! The Pantone Color Institute, which is an organization that studies trends in color throughout the world, has named Radiant Orchid (to the layperson, “pink”) as the color of the year for 2014.

    Pink clothing pink-makeup

    Pink-items3

     

    Color trends typically reflect what is happening in the world at the time, and the overall mood of society in general. For example, during World War II, colors were drab and militaristic—Olive green, tans, navy blue, and grays were prevalent in fashion, furniture and accessories. In the psychedelic 60’s and the “cultural revolution,” bright, vivid colors such as orange, green, yellows and purples were the norm.

     

    When recession and oil crises hit in the 1970’s, however, colors became more muted and earthy (browns, burnt orange, and gold). The 1980’s saw a return to bright and vibrant color spurred by a resurgent and blustering economy. Finally, during the Internet and dotcom bubbles of the late 90’s and early 2000s, a lot of brands used bright, vivid colors to project an optimistic view of the business climate.

     

    Color Through the Decades

     

    People once again are seeing the world through “rose-colored glasses”—literally. The general mood around the country (and world at large) is improving as the economy recovers, customers spend more money, and employers are hiring. So what does this mean for your brand? Should you change your corporate colors to Radiant Orchid (pink) or use it in all of your marketing collateral? Probably not.

     

    It usually takes color a few years to make its way from fashion and electronics to the general consumer realm. And color trends to be cyclical, just like fashion. It is interesting to note that Radiant Orchid was also a prevalent color in the 80’s— which might also explain why “mom jeans,” fluorescent colors, big hair, and metal bands seem to be on the rebound lately!

     

    By: Ryan Hembree, Principal | Brand & Creative Strategy

  • Take a Taste of Safeway’s Snack Brand

    When I think of any private label brand, an ultra-generic package with simple text describing what’s inside often comes to mind. Rice Pops, Corn Flakes, Detergent. Even the names sound generic. No interjection of style, no slick marketing buzz words, and very little thought taken into consideration. Take for example the picture below.

     

    safeway generic brand image

     

    The premise that a store brand has to exude a “cheap” look is broken by a snack artist–one in particular. Appropriately dubbed ‘The Snack Artist,’ Safeway’s private label packaging is quite the opposite of “cheap” or “generic looking.” It is playful, whimsical and unlike many other store brands, actually has some personality.

    Snack Artist Brand Packaging

     

    It’s not uncommon for a private label brand to have good design (see Target’s Archer Farms brand), but Safeway’s brand has a different overarching theme with clever names and interesting doodles. Each product has a photo of the enclosed item, placed front and center (and if that is where the design stopped, this article wouldn’t exist). Inked on top of that image (always in black), is an illustration that takes this packaging from bland to flavorful. The illustration style has much personality with thick and thin lines, and the interaction between photo-realistic and illustration adds to the personality. There is a nice balance between illustration and product image–giving a glimpse into a deeper story.

     

    Mariacheese Packaging

     

    The naming goes hand in hand with the illustration: “Mariacheese” next to an Amigo using a triangle-shaped Nacho Cheese Tortilla Chip as a musical instrument is perfectly executed. The front center does not feature the name of the item, and I couldn’t be more delighted. There is something to be said for letting the image and illustration elements take the main stage of each package and creating an interaction between the buyer and the package.

     

    The personality is written (or drawn) all over the package, and all of this personality makes me think I am buying something more unique, not just a pre-boxed food item—something that could be framed and hung on a wall. And at a much lower cost than a large brand, this is a huge benefit, making this a win/win for both Safeway and the customer.

     

    By: Justin Leatherman, Art Director

  • 7-Eleven: A Healthy Rebrand

    7-Eleven is a convenience store and gas station with more than 51,000 locations around the world. Their Big Gulps, Slurpees, hot dogs and other snacks are enjoyed by millions in 16 different countries. 7-Eleven has been known as a place for the not-so-health-conscious­; until now. The chain is beginning to change from the inside out.

     

    New 7 Eleven brand

     

    The old 7 Eleven Brand

     

    As 7-Eleven shifts its target demographic to health-conscious women and millennials, it realized it needed to change its identity. From an updated logo, to a new interior design, to restocking shelves with healthier options, 7-Eleven is continuing to transform its retail stores—thanks to a little help from WD Partners (Dublin, OH).

     

    WD, a company specializing in customer experience for global food and retail brands, began to innovate 7-Eleven’s customer experience with a fresh update to the logo. The outdated, 43-year-old logo looked as though it was ready to retire, with its ever-present green and orange stripes and nocturnal, greasy rest stop feel. The new logo looks modern and fresh, while maintaining a connection to the former identity through the use of a red and orange color scheme and the numeral “7.” It places an all-lowercase “eleven” to the right of the “7”, except for smaller placements, when it appears across the seven on a bright green background.

    The fresh logo compliments the interior’s new, “green” feel. The overall design of the stores includes bright colored paint accents, white tiles, granite flooring, green furniture, and food stations marked with light, catchy sayings in simple serif fonts. It appears as though 7-Eleven is trying to create an all-natural vibe, saying “so long” to processed foods and “hello” to healthier, freshly made edibles.

     

    I am impressed with both the external and internal changes 7-Eleven is beginning to implement throughout its stores. Many retail stores advertise to try and fool their customers into believing they are achieving a healthier lifestyle; or change their look. 7-Eleven, however, is actually going beyond their fresh rebrand and revitalizing their menu to incorporate a new line of fresh foods, such as lean turkey and yogurt parfaits, while taking existing products and slimming them down into smaller portions. Not only does 7-Eleven’s new brand look good, but it tastes good and is better for you, too.

     

    7 Eleven outside

    New 7 Eleven aisle

    New 7 Eleven counter

    New drink station at 7 Eleven

     

    By: Ashley Faubel, Designer

    All images from FastCompany.

     

  • Subject to [mis]interpretation: Why crowdsourcing your brand won’t work

    It seems that everyone is “crowdsourcing” these days. Online polling, fundraising, and even news reporting are being achieved through the use of social media and the web. Anybody can post their thoughts, opinions, and ideas about anything and everything. The newest frontier in crowdsourcing is branding, by allowing anyone to use your brand in whatever way they see fit—but is this really a good idea?

     

    KickStarter and Quirky are two popular crowd sourced brandsWhile crowdsourcing might be good for financing a new product or idea (think KickStarter), or gauging interest in a new invention (Quirky), it is questionable as to whether this technique is effective in branding. Some brands have been successfully doing this for years: Jones Soda Co. allows users to upload their own images and then uses them on actual bottle labels. In addition to uploading images, users can even customize and create their own soda’s flavor and label. The reason that crowdsourcing has worked in this example is because it corresponds to the personality of the brand and the people who drink it: they are unique, quirky, and individualistic.

     

    Jones Soda Packaging

     

    But is it possible for more mainstream brands, including those with a rich history, to crowd-source? Kansas City, Missouri recently unveiled a new logo that “anyone or business, with good intent, has permission to use … [because it] does not just belong to the government, it belongs to all of KC.” (Source: Kansas City Business Journal).

     

    This approach to the city’s branding is going to be challenging, as there is no way, and no one, to ensure that the application of the new “KC” will be consistent. And, according to city officials, the new brand won’t replace the old ‘Fountain’ logo, but will be used instead on city publications, news releases, and a city government channel. Without consistency and proper management, or even guidelines for its use, the new KC logo could be distorted, altered, and used to promote disreputable enterprises and endeavors. It may even be more confusing for people since there are now two logos and brands to represent the city.

     

    KC's City of Fountains logo compared to the new crowdsourced "KC"

     

    Ironically, the old Kansas City, Mo. ‘fountain’ logo was originally conceived through a design contest (the “original” form of crowd-sourcing). Patrice Jobe of EAT Advertising & Design convinced city officials to close the contest and then developed the consistent, memorable mark that has persisted for over 20 years.

     

    Crowdsourcing your brand is a lot like design by committee; everyone is happy to have an opinion but no one likes the result.Brands require consistency; with one person, or one agency or firm, who is responsible for creating positive customer perceptions. Good brands must have standards and guidelines that show appropriate uses of the logo, how and where it may be used, and within what color palettes. In other words, brands need constraints in order to be effective. Many companies have a “brand czar,” who ensures that the brand is used properly, and in applications that are positive reflections of the product, service, or organizations.

     

    A brand is often the personality of a company or product’s founders, employees, or customers. Audience considerations, business objectives, and shareholder value all must be taken into account when developing a brand. Crowdsourcing often dilutes the perception of the brand—if everyone has the ability to communicate their own version of the company, product, or organization brand, then its story will lose meaning and relevance. In this case, the result is that nobody can tell what the company stands for. This is much like design by committee—in the end, everyone is happy to have their say, but no one likes the results!

     

    By: Ryan Hembree, Principal | Brand & Creative Strategy

  • Power Your Mornings

    Started in 2008 in New York City, CreativeMornings is a breakfast lecture series for creative people, open to anyone and free to attend. Attendees are treated to breakfast and a short talk one Friday morning every month. Today, it has grown to 58 chapter cities that host CreativeMornings talks every month, all organized by volunteer members and all around the same global theme.

     

    Creative Mornings Homepage

    In September, after a successful Kickstarter campaign that gathered donations from 1,200 individuals, CreativeMornings launched their new web presence.  The first interactions with it make it feel friendly and easy to navigate. The homepage has a very clear message that includes an introduction to the program, the latest global theme and the upcoming events.

     

    Comparing this site to other talk-centric websites such as TED or BigThink, we can see that CreativeMornings has focused more on content and left unnecessary, flashy elements aside. The presentation of the homepage is clear, modern and concise; nothing feels over the top and all of the content serves a purpose, even the section below the fold that displays all of the social media content. This area helps showcase the community aspect that has helped CreativeMornings grow throughout the years.

     

    I’ve followed CreativeMornings primarily as a source of creatively inspiring talks, which makes the complete archive of every single talk a perfect place to start digging into the site. The ‘Talks’ page offers a comprehensive filtering system that allows users to separate talks by different search criteria, including: Themes, Language and Location. Once the user clicks on a specific talk, we are treated to a large viewing area above the fold, and below more details about the talk including the Chapter, a short bio of the speaker, and technical details of that particular day such as location, date and sponsors for the day.

     

    creative_mornings-screen

    Another aspect that separates CreativeMornings from other conference-like events is the sense of community. The new website encourages users to sign up and be part of a global network of attendees. Users can tag quotes, share talk photos, and post comments on each individual talk page. You can also create a profile, follow other attendees, and save talks to watch later.

     

    Overall, CreativeMornings a beautiful site full of vibrant colors and a great contrast between images and complementary elements. The City chapters are color coordinated, with their own three-letter code. Built with responsive technology, the site degrades perfectly across mobile devices, with only slight changes in the navigation. After what I would consider a successful redesign, CreativeMornings now has a web presence that pairs well with the great content they have providing creative individuals for the past five years.

     

     

    By: Emilio Servigon, Web Designercreative_mornings_cities-screen

     

  • The Importance of Infographics: Visualizing successful communications for your Brand.

    Breaking through the clutter of mass communication is getting more and more challenging in this age of social media, with all of its YouTube videos, Facebook updates, and tweeting. People no longer want to read lengthy prose to be informed or educated—they want to be entertained, and given a “Cliff’s Notes” overview of the material being communicated. But how can you possibly differentiate your product or service in 140 characters or less, or through constant “likes” or “comments”? Is it possible to make sure that relevant information is getting through the clutter?

     

    The SKC Solution

    SKC Solutions graphic used in PowerPoint slides and as a print out.

     

     

    Technology has allowed for the collection and storage of immense amounts of information about customers: profiles, preferences, and purchase histories that may be used to better target and market to them. While providing a spreadsheet with rows upon rows of data and numbers might make the case for your brand; that message will be lost because most people won’t take the time to read, let alone digest all of that information. It’s one thing to collect a lot of information, but if people don’t know what to do with it or can’t understand quickly what it means to them, what’s the point? A more compelling way to reach your audience is through the use of infographics.

     

    Many might think of infographics (“information graphics”) as simply charts or graphs—something created in Microsoft Excel to show financial information. The truth of the matter is that infographics may contain a wealth of information and help simplify complex data into visuals that are quickly comprehended by the audience. Infographics help people understand and filter out the most important information—in other words, they can quickly make your brand’s communications relevant. Simply put, they tell a story.

     

     

    Minard Infographic

    Arguably the first commercial use of infographics, from 1869, diagrams the correlation between the number of troops, distance, and weather during Napoleon’s invasion of Russia.

     

    Lexington Plumbing Infographic on Water Heater Efficiency over time.

    Indicia developed the infographic above for a promotional piece for Lexington Plumbing and Lochinvar to communicate the efficiency of water heaters over time, and associated operating costs.

     

     

    Infographics and data visualization (new corporate buzzword, anyone?) don’t have to be static visuals, such as pie charts, graphs, diagrams, or color-coded maps. They can be animated into moving and interactive components for presentations, web sites, and onscreen display. Motion infographics allow you to communicate many different data points in short, compelling videos that people will actually watch and understand.

     

    Newspapers and magazines have long used call-outs (bite-size pieces of content from an article, or a pulled quote from an interview) to engage readers. Much like well-written headlines that draw readers into a news story or article, infographics can do the same for your brand by allowing audiences to quickly, and visually, comprehend information that is valuable to them. If a picture is worth a thousand words, infographics can be worth hundreds, thousands, and even millions of data points and bits of information. To view samples of graphics Indicia has created for some of our clients, please scroll down.

     

    By: Ryan Hembree, Principal | Brand and Creative Strategy

     

     

    Garney InfographicInfographics help communicate a lot of data about Garney Construction in a way that is meaningful for employee-owners and recruits.

     

    Financial Infographics for The Economic Development Council of Kansas City, 2009.

    Financial Data infographics for the Economic Development Council of Kansas City, 2009 Annual Report.